DELIVERY POLICY

Floor Delivery:

Heavy items like ACs, refrigerators, and deep freezers will be delivered up to the 3rd flooronly in Karachi.
If the floor space is spacious, this service is provided at no extra cost.
For smaller or congested spaces, additional charges may apply based on the situation at the time of delivery.

Karachi:

Product inspection is available upon delivery, but changes of mind during the actual delivery attempt are not acceptable.
Inspection is limited to checking for damage, missing components, or verifying the actual item.
Our delivery staff will check electronic appliances upon delivery any satisfy the customer.
However, due to time constraints, they will not operate the product extensively.
Your cooperation in understanding this process is highly appreciated.
You’re requested to make sure that you are satisfied and make sure that you have checked your product at the delivery time properly.

Payment Options:

Cash on Delivery (COD)
Advance payment required:
- Minimum Rs 500 or 25% advance for orders in Karachi that are far from our office address (e.g., Malir, Bahria, etc.).
- Some orders within Karachi with higher COD amounts also require advance payment.
Delivery will be attempted after confirmation via phone call within 1 or 2 working days.
Free delivery in Karachi, except for distant areas like Malir, Gulshan-e-Maymar, Bahria Town, Super Highway, and National Highway.

Out of City:

Advance payment (minimum Rs 1,000) required before dispatching.
Incomplete addresses (e.g., self-collection or unspecified home addresses) require advance payment.
Delivery charges apply separately based on city zones (A, B, C, D).
For orders exceeding Rs 50,000, full payment must be made in advance.
Delivery within 5 to 7 working days after payment confirmation.

Note:

For orders with a product amount less than Rs.1, 500, delivery charges apply nationwide.
For Furniture delivery policies kindly visit Furniture Policy Page.

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