FAQ's

  1. What are your outlet timings?
    • Answer:Our outlets are open from 12:00 PM to 9:00 PM.

 

  1. Do you deliver out of the city?
    • Answer:Yes, we do! Please provide your name, city, and contact number. Our representative will assist you further.

 

  1. What payment methods do you accept?
    • Answer:We accept various payment methods, including cash, debit/credit card payments, and bank transfers.

 

  1. Is there a warranty on the products?
    • Answer:Yes, there are different types of warranties for our products. Please let us know which product you’re interested in.

 

  1. When will the order be delivered?
    • Answer:Kindly share your order number and contact number. Our representative will provide an update.

 

  1. How much is the advance payment?
    • Answer:
      • For furniture, there’s no advance payment; the first installment serves as the advance.
      • For electronicspriced above 1 lakh, the advance is 50%.
      • For electronics below 1 lakh, the advance is 30%.

 

 

  1. How can I buy products on installment?
    • Answer:Follow these steps:
      1. Select your desired product from our website.
      2. Visit your nearest outlet.
      3. Order the product on installments.
      4. Bring your CNIC and a postdated cheque.
  • Alternatively, share your name, city, and contact number, and our representative will guide you.

 

  1. English: What is the price of this product?
    • Answer:Assalaam O Alaikum! Thank you for your interest in our product. The price is (product price).

 

  1. How can I get more information?
    • Answer:Assalaam O Alaikum! Please provide your name, city, and contact number. Our representative will get in touch with you.

 

  1. Are there any additional charges?
    • Answer:Yes, for installment plans, there’s a Rs 4000 documentation charge.

 

  1. How can I contact customer support?
  • Answer: Feel free to reach out to us during our helpline (021 111 178 762) hours, which are Monday to Thursday and Saturday from 10:00 AM to 5:00 PM. alternatively, you can chat with us on social media, and our representative will respond as soon as possible.