Return and Refund Policy

Return & Refund Policy

  • RETURN is possible, if the customer received the wrong item (s) from our end.
  • RETURN is accepted only when an item must be Unused, Unscratched, and in the Original Packaging or same condition customer received at the time of delivery.
  • Items will not be returned if they found damaged, scratched or used.
  • RETURN of wrong item (s) will be entertained only when Original Invoice/ Receipt will be present.
  • Item(s) must be checked at the time of receiving an order, otherwise, return claims will not be entertained.
  • Item(s) such as; AC, UPS, Burner, Rangehood, Cooking Range, can not be checked on the spot at the time of delivery, shall be checked and complaints must be registered (if there is any) within 5 working days of delivery.
  • The order will not be replaced/returned after that we have placed the date & stamp on the warranty card
  • Please check the order while receiving. After that any complains will not be Acceptable.
  • The product images displayed on our website are for illustrative purposes only and may differ slightly from the actual product. Variations in color, design, or appearance can occur due to factors such as lighting during photography, screen resolutions, or manufacturing updates.
  • Please note that the cubic feet (cft) measurements mentioned on our website for refrigerators are approximate and provided solely for customer understanding. The actual capacity may vary slightly from the mentioned figure due to differences in design and manufacturing standards.
  • No Refund will be processed with the special approvals from the higher authorities.
    (Terms & Conditions apply)
  • Refunds will be processed within 7 to 10 working days under the following circumstances:

    1. The product price was mistakenly applied incorrectly.
    2. The product price fluctuated but was not yet updated on the website.

    We strive to ensure accurate pricing and product information at all times. However, in rare cases, human errors may occur. We apologize for any inconvenience this may cause and appreciate your understanding.